Materi Softskil Bahasa Inggris Bisnis Bulan ke 3

UNIT 8 COMPANIES (page 78)

( Part A)

     Which company :

1.      Began in 1865 as a forestry and power business ?

B. Nokia

2.      Produces the most successfultoy in history ?

C. Mattel

3.      Has its head office in San Francisco ?

A. Levi-Strauss

4.      Buys more sugar than any other company in the world ?

B. Coca-Cola

5.      Employs more people than any other company ?

C. General motors

6.      Has the largest factory in the world

A. Boeing

7.      Was started by Ray A. Kroc in 1955

B. McDonald’s

Language Focus 1 (Page 79)

( Part A)

1.      BMW is selling (sell) minis in china now.

2.      People is working (work) in the factory 51 weeks a year.

3.      I’m caliing (call) about a problem .

4.      Many chinese people is learning (Learn) eglish.

5.      She is attending (attend) a course on presentations.

6.      He isn’t working (not work) in the office today.

7.      They are entertaining (entertain) some foreign guests.

Languange Focus 1 ( Page 79)

(Part B)

The number of Pret a Manger (PaM) shops is increasing not only in London, but also in other parts of the UK. At present PaM expend its overseas business, particularly in China. Currently it export its advertising material into chinese. PaM translate its winning formula to HongKong and Japan. PaM is planning to open new shops in New York.

Vocabolary (PAGE 80)

(Part A)

AUTOTECH A large car parts company	GREEN FINGERS A small garden products company
Jhon Smith started Autotech in 1960	George and James Hawkins began Green Fingers in the 1920s
It has a workforce of 2,500	It employs about 35 people
Autotech exports to over 12 countries	Green fingers sells some of its products abroad
It manufactures car parts	It makes garden product
It launches twelve new products a year	It introduces one or two new components each year
Autotech provides components for the car industry	Green fingers supplies the gardening industry

      (Part B)

Jhon Smith started Autotech in 1960.

George and James Hawkins began Green Fingers in the 1920s.

It has a workforce of 2,500.

It employs about 35 people.

Autotech exports to over 12 countries.

Green fingers sells some of its products abroad.

It manufactures car parts.

It makes garden product.

It launches twelve new products a year.

It introduces one or two new components each year.

Autotech provides components for the car industry.

Green fingers supplies the gardening industry.

(PAGE 81)

     (Part A)

What products do you think of when you see these brands ?

1.      Louis Vuitton : Bag

2.      Givenchy : Bag

3.      Kenzo : Cosmetics

4.      Donna Karan : Clothes

      (Part B)

Read the first paragraph of the article about  LVMH and complete the fact file

Name                                : LVMH

Head office                      : France

Number of stores : 1.500 stores

Products               : Accesories, Watches, Luggage, Clothes

Number of brands            : 60 brands

Workforce                        : 56.000

     (Part C)

1.      What percentage of  LVMH’s staff do not work in France ? 63% staff work outside France

2.      What was the percentage increase in sales at the Louis Vuitton division in the fourth quarter?  22%

3.      Which of the following were reasons for the increase in LVMH’s sales ?

B.     New product

4.      How did the launch of the Tambour watch help LVMH ? Did not have huge sales but it brought customers into the stores

5.      In which markets did LVMH sell a lot of product ? US, France and Japan

(Part D)

1.      LVMH’s main product is cosmetics                                False

2.      LVMH doesn’t launch many new product                      True

3.      Sales in Japan are poor                                         False

4.      LVMH’s product are well made                          True

5.      The image of its products is important to LVMH           True

(PAGE 82)

                 (Part A)

1.      I stay / am staying at the Ritz every time I’m in New York.  I stay / am staying at the Ritz at the moment

2.      She works / is working at home today. She works / is working at home every day

3.      She often calls / is calling Russia. At the moment she calls / is calling a customer in Moscow

4.      I don’t usually deal / dealing with the paperwork. I deal / am dealing with all the paperwork while Susan is away.

5.      It normally takes / is taking about two months. But this delivery takes / is taking longer that usual

6.      We normally use / are using a London firm. This time we use / are using a different company

(Part B)

1.      Owns

2.      Has

3.      Operating

4.      Employees

5.      Has

6.      Works

7.      Doing

8.      Trying

9.      Investing

10.  Stays

UNIT 9 THE WEB

     (PAGE 91)

     (Part A)

1.      Booking airline tickets

2.      Shopping books and CDs

3.      Buying for food

4.      Using chat rooms

5.      Keeping in touch with family and friends

6.      Doing news and sports results

7.      Getting a project

8.      Researching a course

(Page 93)

(Part A)

1.      What are you going to do ?

2.      Well, I am not going to sell the company.

(Part B)

1.      What (are) they (doing) next week ? (do)

2.      They (are) not (working) They’re on holiday. (work)

(Part C)

1.      I’m meeting

2.      He

3.      I

4.      I

5.      I

(Part E)

Tick the plans below which are true for you, add four more plans to each list

Next week

·         Go to the bank

·         Have a meeting

·         Do my homework

·         Phone my parents

Next Year

·         Go abroad

·         Design my own web page

·         Give up smoking

·         Change my job

PAGE 94

(Part A)

Do you think it is difficult to find products on the internet ? what kind of products do you search for on the internet ? No,very easy to find. I just need to write keyword on the internet then the product will seen.Usually, the product I was looking for clothes and shoes.

(Part B)

Scan the article and note the names of all the companies.

AOL, YAHOO, DOT.COM, OVERTURE, GOTO.COM, GOOGLE, EARTHINK, JUPITER RESEARCH.

     (Part C)

·         Less profit 

·         They didn’t advertise enough

·         To do a lot research

·         3 months

·         To offer services which are different

(Page 95) Vocabulary 2 Time Expression

(Part A)

·         Next

·         Weeks

·         After

·         Near

·         End

·         Tomorrow

·         Weekend

·         Now

(Part B)

1 = b

2 = e

3 = d

4 = a

5 = c

(Page 97, Writing)

Dear Mrs.Winda,

With this letter we sent a letter of confirmation of your order on March 03,2015. Your order for 10 unit Laptop “ACER” , 5 Unit Monitor  “SAMSUNG” has been received.

Your order is available and we will send your cargo within the next few days. Please inform us if you want shipping by sea or air. We guarantee that your order will be executed as well as possible for your satisfaction.If you need more information, please call our customer service.

Sincelery,

Dian Ambar Ningrum

UNIT 10 JOBS

PAGE 106

(Part A)

Look at these jobs. Who do you think should get the highest salary for these jobs ? put the jobs in order highest salary first  

1.      Football star

2.      Firefighter

3.      Lawyer

4.      Fashion Model

5.      Advertising Executive

6.      Accountan

7.      Air Traffic Control

8.      Teacher

9.      Nurse

10.  Air traffict controller

Part C

1.      A lot of telephone work                                       √

2.      Writing lots of reports                                                      X

3.      Working with the same people                            X

4.      Working with a lot of different people                √

5.      Working on your own                                          √

6.      Sharing an office                                                  √

7.      Using English at work                                         X

8.      Working flexible hours (including weekends)     √

9.      Causal dress                                                                     X

10.  Uniforms                                                              √

PAGE 107

(Part A)

1.      Lead

2.      Set up

3.      Train

4.      Increase

5.      Develop

6.      Improve

(Part B)

1.      Manage

2.      Plan

3.      Organise

4.      Deal with

PAGE 108

(Part A)

1.      How many jobs have you had since leaving university ? (E)

2.      Why have you changed jobs so often ? (C)

3.      What have you done the shows leadership ? (A)

4.      In what ways has your job changed since you joined the company ? (B)

5.      Have you ever worked with a difficult person ? (D)

(Part C)

1.      Have you changed

2.      Have you applied for 

3.      Have you read

4.      Have you work

5.      Have you had

6.      Have you learn

7.      Have you had

8.      Have you do

PAGE 109

(Part B)

1.      Cristina Kramer studied in Brazil. (True)

2.      She has worked for two different companies. (True)

3.      She arranged seminars when she worked for Brazil instruments. (False)

4.      She was a manager at Brazil instruments. (False)

5.      She has sold software in Sao Paulo. (True)

6.      She is interested in keeping  fit. (False)

Part C

1.      How many pages is a typical CV in your counrty ? two pages

2.      Do you include a photo ? Do you think it is a good idea ? Yes, I think is a good idea

3.      Does it have the same headings as Cristina Kramer’s CV ? Yes, have the same headings as Cristina Kramer’s CV

4.      Do you incude any other information in CVs in your country ?No

PAGE 110

(Part A)

I think had I had / have had an intersting career. I studied / have studied at Oxford University from 1997 to 2000.  Then I applied / have applied for jobs abroad. I worked / have worked in HongKong for a year, and then I went / have been to japan in 2001.

I did / have done a number of different jobs. I sold / have sold computer software in HongKong. I taught / have taught English in Japan. I wrote / have a wrriten a book, and I ran / have run my own business. 

(Part B)

·         Before                                                     

·         This Afternoon

·         Since 2 o’clock

·         Two weeks ago

UNIT 11 COMMUNICATION

PAGE 6

(Part A)

      What  makes a good communicator ? choose the three most important factors.

1.      Fluency in the language

2.      An extensive vocabulary

3.      Not being afraid of making mistakes

(Part C)

1.       E-mails, interview

2.       Video call

3.       Signal, internet connection

4.       Choose the best provider

Vocab

(Part A)

Which word below apply to good communicators ? which apply to bad communicators ?

·         Good communicators : articulate, coherent, eloquent,  fluent, focussed, extrovert, persuasive, responsive, succinct

·         Bad communicators : hesitant, inhibited, rambling, sensitive, reserved

(PAGE 7)

(Part B)

1.       Concise : succinct

2.       Reluctant to speak : reserved

3.       Talking in confused way : hesitant

4.       Able to express ideas well : coherent

5.       Clear and easy to understand : articulate

6.       Good at influencing people : persuasive

7.       Outgoing : extrovert

8.       Reacting in a positive way : responsive

(Part C)

1.      Listen

2.      Ramble

3.      Explain

4.      Interrupt

5.      Engage

6.      Digress

7.      Confuse

8.      Clarify

PAGE 8

(Part B)

·         Trust

·         Mobile phones

·         Frequent meetings

PAGE 9

(Part C)

Communication Problem

      A. High Tech

Consequences :

·         Senior manager hide behind their computers

·         Staff use voice mail to screen calls

·         Employees sitting next each other will send e-mail rather than speak

B. Information overload

Consequences :

·         People stop listening

C. Common loyalitas

Consequences :

·         Can even extend to question of safety

(Part D)

·         Can create barries - senior manager hide behind their computers, staff use voice mail to screen calls, employees sitting next each other will send e-mails rather than speak

·         Manager should get up, walk round the office and talk to people

·         Theobald recommend checking e-mails only three times a day, allocating a set period of time to deal with it\

·         Many email accounts attached

·         Because the government was trying to save money and both group felt threatened. The individuals were highly identified with there own organisation and unwilling to communicate with the other department

·         Sending such people on yet another &quote how to communication & quote course will be pointless

(Part E)

·         Waste                   : resources, information, time

·         Face                      : trouble, difficulties

·         Duplicate : time, work

·         Install                   : factories, equipment

·         Save                     : time, experience

·         Develop    : truth, loyalty

·         Share                    : support, ideas

·         Allocate    : ideas, resources

·         Interrupt   : e-mails, conversation

(PAGE 10)

(Part A)

·         Nutshell

·         Point

·         Grapevine

·         Picture

·         Stick

·         Wavelength 

·         Tail

·         Purposes

·         Bush

·         Wires

(Part B)

1.      = g (tail)

2.      = f (Wavelength)

3.      = a (Nutshell)

4.      = h (Purposes)

5.      = I (Bush)

6.      = d (Picture)

7.      = b (Point)

8.      = c (Grapevine)

(Part C)

·         Get straight to the point

·         On the same wavelength 

·         Put you in the picture

·         Talking at cross purposes

·         Beat about the bush

·         Hear on the grapevine

·         A nutshell

·         Got the wrong end of the stick

·         Can’t  make head or tail of it

·         Got our wires crossed

(Part D)

·         About idol news to come or not to my country

·         In group discussion

·         After holding the meeting and get the result

·         When arguing

·         In meetings

·         In group discussion

·         While reading the article